Unloc Sales and Returns Policy

Last updated October 10, 2026

This policy applies to business purchases from Unloc Inc. ("Unloc," "we," or "us") and supplements our Terms of Use. Please review it before placing an order.

1 All Sales Are Final

All sales are final. We do not accept returns or exchanges for change of mind, market price changes, inability to resell, or dissatisfaction with the contents of sealed or randomized products that match the product description.

2 Order Cancellations

Once Unloc accepts an order, buyer-requested cancellations require our written approval. Please contact us promptly if you wish to request a cancellation.

3 No Returns or Exchanges

Unloc does not accept buyer-requested returns or exchanges. Do not send products back without our written instructions. Sending products back without authorization does not create a right to a refund, credit, or replacement.

4 Order Issues

Please inspect your shipment upon delivery and report any missing, incorrect, or damaged items within 5 business days of delivery, with your order number and clear photos of the products, shipping carton, and packaging. Retain all products and packaging while we review the issue. Late reporting, disposal of packaging, or opening or altering products beyond what is reasonably necessary to inspect the reported issue may limit our ability to verify a claim.

5 Resolution of Verified Issues

For verified order issues, Unloc may, at its discretion and subject to applicable law, supply missing items, replace affected products, or issue a refund or credit for affected items. We may require additional evidence or return of affected products before providing a resolution. No remedy is provided solely because of market price changes, resale performance, or the contents of randomized products that match the product description.

6 Preorders and Reservations

Deposit refundability, balance-payment deadlines, estimated shipping dates, and allocation conditions are stated in the applicable product listing or written order agreement. Those specific terms control for that purchase.

7 Refunds and Contact

Approved refunds will generally be issued to the original payment method. Processing time depends on the payment provider. For questions or claims, contact Unloc through the contact channel displayed on our website.